Customer expectations are rising and calls are becoming more complex than ever. To deliver the ultimate customer service you need the ultimate headset - the EncorePro 700 Series. This sophisticated over-the-head design coupled with a lightweight yet robust construction also comes in a choice of monaural and binaural wearing styles to match the needs of your users. Combined with VoIP-ready wideband audio for smarter customer interactions, this is the most advanced EncorePro ever made. With the EncorePro 700 Series, every component has been designed for exceptional audio performance. The extendible boom means your users can alter the microphone so it is in the best position to capture the power of their voice. Seven axes of adjustability also give your people a simple and tactile way to position the boom to ensure consistent audio performance throughout the day. For complex or lengthy calls, you need to know your people remain comfortable so they can handle any kind of customer query. The EncorePro 700 Series offers your users a choice of wearing styles depending on their individual preferences. With luxuriously soft foam and leatherette ear cushions and the ability to reposition the mic, you can be sure your people are ready to deliver the best possible customer service at all times. For complex or lengthy calls, you need to know your people remain comfortable so they can handle any kind of customer query. The EncorePro 700 Series offers your users a choice of wearing styles depending on their individual preferences. With luxuriously soft foam and leatherette ear cushions and the ability to reposition the mic, you can be sure your people are ready to deliver the best possible customer service at all times.
|Over Head Support||Yes|
|Connector Type||USB & 3.5mm plug|
|Display Model in Showroom||No|
What happens after I've placed an order?
Once you place an order with us you'll receive an email confirmation listing all your items ordered. You should keep this email for future reference as it also acts as your invoice. We then start to process your order; the order is transmitted to our paperless production facility, built, checked for quality, handed to our installation engineers who then proceed with setup of any software you've ordered, then run through our burn-in and stability tests, checked once more for quality and finally it's handed to our dispatch department who will pack the order and book it in for delivery. Depending on how busy we are this entire process takes around 3-5 working days.
What delivery options are available?
Standard weekday deliveries to UK mainland addresses are free of charge
FREE UK Delivery - UPS/DPD Tracked
The majority of orders are sent by DPD courier (www.dpd.co.uk) who provide a fully trackable service. For orders being sent to UK mainland addresses you'll also benefit from DPD's Predict service - assuming you provide us with a valid email address and mobile phone number you'll receive email and SMS notifications from DPD in the morning before delivery with a predicted one hour delivery slot. If this slot turns out to be inconvenient you can re-arrange the delivery for another day, just by replying to the email or text message.
PEACE OF MIND 3 YEAR WARRANTY
When purchasing our computer you will get a 3 Years Warranty as standard, you have the peace of mind in knowing that there will be no cost involved should a problem occur with your hardware - you can simply box up the computer in its original packaging and our courier will call round on a working day convenient to you to collect the computer. We will then repair your computer and return it to you free of any carriage charges. (Software not including e.g. Windows 10 Operating System etc)
- WARRANTY EXCLUSIONS
- Operating Systems including third party software
- Accidental Damage.
- General wear and tear, misuse, neglect or damage by the buyer.
- Incorrectly installed goods.
- Overheating due to excessive dirt/dust build up.
- Consumables (Ink Cartridges, batteries, etc).
- Data Recovery & Backing up of data, files and programmes.
- Remedy of incorrectly installed/incompatible software which is not provided
- Remedy of viruses.
- Compatibility of 3rd party software/hardware.
NOTICE: If we find the computer to be damaged by the software and not the hardware, we still will fix this for you (ALL DATA WILL BE LOST), but this will involve a labour charge of £59.99 plus the delivery charge of £14.99. But of course we will confirm this with you in advance.