As customer interactions become more and more involved, you need to keep your experienced people happy on calls that now last longer than ever before. Discreet and lightweight in design, the convertible EncorePro 540 offers your users a choice of three different wearing styles for improved all-day comfort. Contextual Intelligence-enabled for softphone connections, the HW540 also comes with wideband audio built in from the ground up so you can be sure you customers get the service they expect. Experience our lightest ever professional corded headset with all EncorePro 540. Its three-way convertible design offers a choice of wearing styles to suit the way your users want to work. This unique adaptability also allows your organisation to stock just one type of headset for a wide range of users. By simplifying headset management, the HW540 will reduce your running costs while still guaranteeing the levels of audio quality you need to focus all your attention on the customer. With rising expectations comes the need for smarter customer interactions. That is why the EncorePro 540 is designed to ensure your people are ready to deal with longer and more complex queries. This all edition is lighter than previous models, offering users a more discrete headset and improved all-day comfort. The foam ear cushions also provide consistent audio quality so they never miss a word. And with visible guidance as standard, your users can see when the boom is moved into the proper range for optimum mic positioning. Every EncorePro 540 is Contextual Intelligence-ready for use with soft phones. By utilising the data collected on every call, your organisation can improve customer interactions through enhanced user, supervisor and IT department controls. Its Quick Disconnect function supports multiple connections from USB, audio processor or Direct Connect, allowing users to easily move away from their workstations without removing their headsets. Plus, with wideband audio that meets official TIA920A standards, vibration traps and a noise-cancelling mic, the HW540 is sure to help you raise the standard of customer conversations.
|Over Head Support||Yes|
|Connector Type||USB & 3.5mm plug|
|Display Model in Showroom||No|
What happens after I've placed an order?
Once you place an order with us you'll receive an email confirmation listing all your items ordered. You should keep this email for future reference as it also acts as your invoice. We then start to process your order; the order is transmitted to our paperless production facility, built, checked for quality, handed to our installation engineers who then proceed with setup of any software you've ordered, then run through our burn-in and stability tests, checked once more for quality and finally it's handed to our dispatch department who will pack the order and book it in for delivery. Depending on how busy we are this entire process takes around 3-5 working days.
What delivery options are available?
Standard weekday deliveries to UK mainland addresses are free of charge
FREE UK Delivery - UPS/DPD Tracked
The majority of orders are sent by DPD courier (www.dpd.co.uk) who provide a fully trackable service. For orders being sent to UK mainland addresses you'll also benefit from DPD's Predict service - assuming you provide us with a valid email address and mobile phone number you'll receive email and SMS notifications from DPD in the morning before delivery with a predicted one hour delivery slot. If this slot turns out to be inconvenient you can re-arrange the delivery for another day, just by replying to the email or text message.
PEACE OF MIND 3 YEAR WARRANTY
When purchasing our computer you will get a 3 Years Warranty as standard, you have the peace of mind in knowing that there will be no cost involved should a problem occur with your hardware - you can simply box up the computer in its original packaging and our courier will call round on a working day convenient to you to collect the computer. We will then repair your computer and return it to you free of any carriage charges. (Software not including e.g. Windows 10 Operating System etc)
- WARRANTY EXCLUSIONS
- Operating Systems including third party software
- Accidental Damage.
- General wear and tear, misuse, neglect or damage by the buyer.
- Incorrectly installed goods.
- Overheating due to excessive dirt/dust build up.
- Consumables (Ink Cartridges, batteries, etc).
- Data Recovery & Backing up of data, files and programmes.
- Remedy of incorrectly installed/incompatible software which is not provided
- Remedy of viruses.
- Compatibility of 3rd party software/hardware.
NOTICE: If we find the computer to be damaged by the software and not the hardware, we still will fix this for you (ALL DATA WILL BE LOST), but this will involve a labour charge of £59.99 plus the delivery charge of £14.99. But of course we will confirm this with you in advance.